Led by Richard Mullender, a former lead hostage negotiator with the UK police, this masterclass equips leaders, sales professionals, and client-facing teams with elite listening and influence skills honed in high-stakes environments. Participants learn to decode unspoken cues, build rapid trust, and steer conversations toward desired outcomes.

Strategic Listening: Understand not just the words, but the underlying meaning behind them.

Rapid Trust-Building: Establish credibility and connection swiftly in any conversation.

Influence with Precision: Use insights gained from listening to guide decisions and align stakeholders effectively.

ROI: Improved communication skills can lead to a 22% boost in productivity.

Led by AI strategist Katie, this session equips teams to thrive in an AI-driven world. It covers practical AI tools, ethical considerations, and future-proofed skills, helping participants harness AI to accelerate business growth.

Spot high-impact use cases where AI can immediately improve efficiency and outcomes.

Learn effective AI tools and tactics for enhanced marketing, service delivery, and decision-making.

Understand ethical and governance implications to ensure responsible AI adoption.

ROI & Business Impact: → Employees with high AI awareness are 52% more likely to proactively identify process improvements

This dynamic session, led by TEDx speaker Esther Stanhope, combines the principles of speed networking with effective storytelling to help professionals connect quickly and meaningfully in any business environment. Participants learn to craft and deliver stories that are memorable and impactful, transforming the way they communicate in various business settings.

The Power of Storytelling: Understand why stories are 22 times more memorable than facts alone.

Speed Networking: Learn how to connect quickly and meaningfully in any business environment.

Crafting Your Story: Discover how to tell your story in a way that grabs attention and leaves a lasting impression.

ROI & Impact: Effective storytelling can increase information retention by 65%, leading to better client engagement.